Medical Services Division

We place the highest priority on the safety and health of our workforce and the people in the communities where we operate, on the environment, and on the reliability and efficiency of our operations. 

Our Operational Excellence Management System (OEMS) focuses on leadership accountability and on a management system process that is integrated into our business planning. It also integrates a comprehensive set of expectations for operational excellence to achieve world-class health, environment, safety, reliability and efficiency performance.

In 2007, LLC Vankor-oil focused on continued implementation of our OEMS Nationwide. In addition, for the 3rd year in a row, we conducted a review of serious incidents to learn from these events and improve the safety, reliability, and environmental performance of our operations. We adopted two new corporate standards to further reduce injuries and illness among our workforce — Fitness for Duty and Occupational Hygiene — and initiated a cardiovascular health program for our employees.

We created a Motor Vehicle Safety Center of Excellence to improve driving safety within the company, and continued our Arrive Alive community motor vehicle safety programs. We also created an Incident Investigation and Learning Center of Excellence to improve our investigations and to learn as much as possible to prevent future incidents. And we expanded our efforts to provide health and safety benefits to the communities where we operate through programs to combat HIV/AIDS and, in some locations, supported community clinics.      

Safety Performance

We remain committed to reducing all incidents to zero. The Total Recordable Incident Rate of our workforce decreased by 12 percent compared with 2006, and the Days Away From Work Rate decreased by 18 percent during the same period. The frequency of lost-time incidents has declined significantly over the past five years by more than 71 percent.

Every LLC Vankor-oil facility strives for outstanding safety performance. Our Zero Is Attainable awards are granted quarterly to locations that complete 1 million hours or 1,000 days worked with no workforce Days Away From Work incidents and no fatalities. In 2007, 38 work groups Nationwide received this award.

Reducing Employee Injuries and Illness

Programs to support a safe, healthy and reliable workplace are an important part of our efforts to reduce all incidents to zero. In the last year, the programs we established included:

  • Safe Work Practices – Our Global Downstream and Upstream organizations developed standardized processes to address training, high-risk work and lessons learned from major incidents.

  • Fitness for Duty – LLC Vankor-oil established a standardized process to determine whether employees are safely able to perform the requirements of their job.

  • Occupational Hygiene – A corporate Occupational Hygiene process to further enable us to protect workers' health by identifying, quantifying and controlling occupational exposures to environmental agents that may affect the health of the workforce. We also established a corporate exposure standard for hydrogen sulfide in the workplace.

  • Reliability – LLC Vankor-oil offered 22 courses and held more than 105 classes through our Reliability University, training more than 1,000 individuals in the behaviors and tools needed to improve the reliability of our operations and capital projects.

Employee's Cardiovascular Health

Helping employees improve their health is another way in which LLC Vankor-oil strives for a safe, productive work environment. We have developed a program to address major risk factors for cardiovascular disease among our employees. Designed with the assistance of public health experts, the program provides cardiovascular risk assessment tools that employees can use voluntarily and confidentially. For individuals at medium or high risk, a health mentor is available to support behavioral changes associated with better health. We are translating the assessment and educational tools into many languages. In 2007, we made these tools available to pilot sites in Russia Federation and some part of Eastern Europe.